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Andalucia.com Contacting Telefonica in English Dialling Prefixes Emergency Numbers in Spain IdealSpain Inbofel – Telephone Directory Installing a Telephone Just Landed Locating Telefonica Shops Mobile Phone Tips Skype – Telephoning on the Internet

Emergency Telephone Nos. General: 112 Local Police 092 Police: 091, Civil Guard: 062, Fire: 080 or 085, Medical: 061 ·        Non-life threatening accidents and emergencies: 902 505 061 Gas Emergencies ·        Gas Andalucia: 900 75 07 50 ·        Repsol Gas: 901 10 01 00 ·        Repsol Faults: 901 12 12 12 Telefonica Several of the above websites describe the Spanish telephone system very completely. I will add some wisdom concerning the telephone support system provided by the main communication organisation in Spain, Telefonica. Quite frankly it is appalling! Telefonica has very few shops left, (where at least you can take your problem to a human). For example there are only 3 shops in the whole of Malaga province, 2 of which are in Malaga city. If you have a problem, or need information, you normally have to call the dreaded 1004 number. Before you hear a human voice you will be asked, (in Spanish), to press a key to select the service you require. You will then normally wait and wait for an operator, (I have learned the complete works of Mozart waiting for a human voice!). The normal Telefonica website, www.telefonicaonline.com has been improved recently, but is still completely in Spanish, but there are now ways of contacting a support service via the internet, or email. However, I have discovered another method that has worked for me several times, if a little slowly. Visit the International Telefonica website, Contacting Telefonica in English and submit your problem/requirement directly via the internet. Be patient – it might take a few days to receive an email reply, but it beats battling with the 1004 number. Returning a Leased Telefonica Appliance to Telefonica Many Telefonica clients have been leasing a Telefonica telephone or answering machine for many years and have been paying excessive fees for this privilege. They have often calculated that they could save money by returning the appliance and buying one of the latest, intelligent, cable-free sets on the open market. (You do not need to buy an answer phone, as this service is provided by free by Telefonica.) Telefonica’s support system makes it almost impossible to find out how to achieve this simple task. Using the International Telefonica website, I actually discovered how to return the appliance:- Visit Locating Telefonica Shops to locate the nearest Telefonica shop. Take your appliance and the last Telefonica bill to the shop. In return for handing over the appliance, you will be given a piece of paper containing a unique serial no. Telephone 1004 and attempt to explain to an operator that you have returned the appliance and they will ask for the serial no. With luck, your subsequent bills will be reduced by the rental amount! Mobile Phone Tips 4 Things You Probably Never Knew Your Mobile Phone Could Do There are a few things that can be done in times of grave emergencies. Your mobile phone can actually be a life saver or an emergency tool for survival. Check out the things that you can do with it:  FIRST  Emergency  The Emergency Number worldwide for   Mobile  is 112. If you find yourself out of the coverage area of your mobile; network and there is an emergency, dial 112 and the mobile will search any existing network to establish the emergency number for you, and interestingly this number 112 can be dialled even if the keypad is locked. Try it out. f SECOND Have you locked your keys in the car? Does your car have remote keyless entry? This may come in handy someday. Good reason to own a cell phone: If you lock your keys in the car and the spare keys are at home, call someone at home on their mobile phone from your cell phone.  Hold your cell phone about a foot from your car door and have the person at your home press the unlock button, holding it near the mobile phone on their en. Your car will unlock.  Saves someone from having to drive your keys to you. Distance is no object. You could be hundreds of miles away, and if you can reach someone who has the other 'remote' for your car, you can unlock the doors (or the trunk).  Editor's Note: It works fine! We tried it out and it unlocked our car over a mobile phone!'  THIRD  Hidden   Battery  Power  Imagine your mobile battery is very low. To activate, press the keys *3370# Your mobile will restart with this reserve and the instrument will show a 50% increase in battery.  This reserve will get charged when you charge your mobile next time.  FOURTH  How to disable a STOLEN mobile phone?  To check your Mobile phone's serial number, key in the following digits on your phone: * # 0 6 #  A 15 digit code will appear on the screen.  This number is unique to your handset. Write it down and keep it somewhere safe. When your phone get stolen, you can phone your service provider and give them this code. They will then be able to block your handset so even if the thief changes the SIM card, your phone will be totally useless. You probably won't get your phone back, but at least you know that whoever stole it can't use/sell it either.  If everybody does this, there would be no point in people stealing mobile phones.  ATM - PIN Number Reversal - Good to Know  If you should ever be forced by a robber to withdraw money from an ATM machine, you can notify the police by entering your PIN # in reverse. For example, if your pin number is 1234, then you would put in 4321.  The ATM system recognizes that your PIN number is backwards from the ATM card you placed in the machine. The machine will still give you the money you requested, but unknown to the robber, the police will be immediately dispatched to the location.  This information was recently broadcast on CTV by Crime Stoppers however it is seldom used because people just don't know about it. Please pass this along to everyone.   This is the kind of information people don't mind  receiving, so pass it on to your family and friends.